Term of service

Terms of Service

Last Updated: July 30, 2026

Overview

This website is operated by Velmorra. Throughout the site, the terms "we", "us", and "our" refer to Velmorra. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access or use our website.

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on this page.


Online Store Terms

By using this website, you confirm that you are at least the age of majority in your place of residence or have obtained permission from a parent or legal guardian.

You may not use our products for any unlawful purpose or violate any applicable laws while using our website.

You must not transmit any viruses, malware, or other harmful code through our website.


Products

We make every effort to display our products, descriptions, and images as accurately as possible. However, colours and packaging displayed on your device may vary slightly from the actual product.

All products are subject to availability. We reserve the right to discontinue or limit quantities of any product without notice.

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Information provided on this website is for general informational purposes only and should not replace professional medical advice.

Always consult your healthcare professional before using any dietary supplement, particularly if you are pregnant, nursing, taking medication, or have an existing medical condition.


Pricing

All prices displayed on our website are listed in the applicable currency and are subject to change without notice.

We reserve the right to correct pricing errors or inaccuracies at any time, including after an order has been placed. If this occurs, we may cancel your order and issue a full refund.


Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

You agree to provide accurate, complete, and current billing, shipping, and contact information when placing an order.

If we are unable to fulfil your order, we will notify you and issue any applicable refund.


Shipping

Delivery times are estimates only and are not guaranteed.

Velmorra is not responsible for shipping delays caused by carriers, customs, weather events, or circumstances beyond our reasonable control.

Risk of loss passes to the customer once the order has been delivered to the shipping carrier.


Returns & Refunds

Please refer to our Refund Policy for complete information regarding returns, exchanges, and refunds.

Where applicable, our satisfaction guarantee is subject to the conditions outlined in our Refund Policy.


Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, videos, and other materials, is the property of Velmorra or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, privacy practices, or services provided by those websites.

Accessing third-party websites is at your own risk.


Disclaimer

The information provided on this website is for educational and informational purposes only.

Individual results may vary. Statements regarding dietary supplements have not been evaluated by the relevant regulatory authorities unless expressly stated.

Nothing on this website should be interpreted as medical advice.


Limitation of Liability

To the fullest extent permitted by law, Velmorra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable consumer protection laws.


Indemnification

You agree to indemnify and hold harmless Velmorra, its directors, employees, affiliates, agents, and partners from any claims, losses, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of our website.


Privacy

Your use of our website is also governed by our Privacy Policy.


Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Velmorra operates, without regard to conflict of law principles.


Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Velmorra

Email: support@tryvelmorra.com

Website: